Returns & Exchanges
At officeartisan.com, we want you to love what you order. If for any reason you are not completely satisfied, we offer easy returns and exchanges.
Return Policy
You may return most items within 30 days of receipt for a full refund, excluding shipping charges. Items must be in their original condition, unused, and in the original packaging. Personalized items cannot be returned unless they are defective or damaged.
Exchange Policy
Exchanges are available for items of equal value. If you’d like to exchange a product for a different size, color, or style, please initiate a return and place a new order through our website.
How to Return
- Visit our website at officeartisan.com to access the returns portal.
- Complete the online form and print your return label.
- Pack the item securely, including all original materials.
- Affix the return label and ship via the carrier specified on your label.
Refunds
Once your return is received and inspected, we will process your refund to your original payment method. Refunds typically take 5–7 business days to appear on your account.
Damaged or Defective Items
If your item arrives damaged or defective, please report it within 7 days of delivery for a replacement or refund. Include photos of the damage if possible.
Non-Returnable Items
Certain products are non-returnable, including gift cards, personalized items (unless defective), and clearance merchandise marked as final sale.
For complete details and to initiate a return or exchange, visit our returns portal at officeartisan.com.